Privacy Policy
Effective Date: [Insert Date]

Tati Solar ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

We may collect personal information when you interact with our website, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (if applicable)

b. Non-Personal Information

We may automatically collect non-personal information about your visit, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

  • Cookies and tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our services

  • Process transactions and fulfill orders

  • Respond to inquiries and customer service requests

  • Improve website performance and user experience

  • Send promotional offers, newsletters, or marketing communications (if opted-in)

  • Comply with legal and regulatory requirements

Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we process personal data based on the following legal grounds:

  • Consent – When you have given explicit consent to process your personal data.

  • Contractual Necessity – When processing is necessary to fulfill a contract with you.

  • Legal Obligation – When processing is required to comply with legal obligations.

  • Legitimate Interests – When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist in providing our services (e.g., payment processors, hosting providers).

  • Legal Compliance: If required by law, regulation, or legal process, we may disclose information to authorities.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing personal details online.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal information:

  • Right to Access – You can request a copy of the personal data we hold about you.

  • Right to Rectification – You can ask us to correct inaccurate or incomplete data.

  • Right to Erasure (Right to Be Forgotten) – You can request the deletion of your personal data under certain conditions.

  • Right to Restriction of Processing – You can ask us to limit how we use your data.

  • Right to Data Portability – You can request a structured, commonly used format of your personal data to transfer to another provider.

  • Right to Object – You can object to the processing of your personal data for certain purposes.

  • Right to Withdraw Consent – Where processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their policies before providing any personal information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. International Data Transfers

If you are accessing our website from outside [Insert Country], please note that your data may be transferred to and processed in a country with different data protection laws. We will take all reasonable steps to ensure your data is protected in accordance with GDPR standards.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from children. If we become aware of any such data collection, we will take steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights under GDPR, please contact us at:

Tati Solar
Address: Unit 7B, iTowers, North Tower, Plot 54368, CBD, Gaborone, Botswana

Telephone: +267 6080 1737

Email: [Email TBC]

By using our website, you consent to the terms of this Privacy Policy, including GDPR compliance measures.